Hospitals for Humanity (HfH), a US-based 501(c)3 and registered Nigerian Non-Governmental Organization, is committed to protecting the privacy and confidentiality of the personal information entrusted to us.
This Privacy Policy clearly states how HfH collects, uses, and safeguards your personal information. It is designed to comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children’s Online Privacy Protection Act (COPPA), and other relevant data protection laws.
At hospitalsforhumanity.org, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you.
INFORMATION WE COLLECT FROM YOU
In the course of your visit(s) to our website or use of our products and services, we may obtain the following information, including but not limited to personal information such as name, company name, email address, telephone number, debit/credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).
Our services are aimed at persons under 18 and we do not knowingly collect Personal Data from anyone under 18 without the consent of their parent/guardian. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible.
If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us. You can review, correct, update, or delete your Personal Data by contacting us directly to do so.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including communicating with you, providing technical support, notifying you of updates, sharing useful content, measuring customer satisfaction, diagnosing problems, and providing you with a personalized website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including administering our website, producing reports and analytics, advertising our services, identifying user demands, and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Debit/Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than the United States and Nigeria. If your Personal Data is transferred and processed outside the United States, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In the event, that there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.
These cookies help us make the website function properly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.
HOW DO WE USE COOKIES?
As with most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
WHAT TYPES OF COOKIES DO WE USE?
- Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
- Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
- Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
- Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and more efficient experience on future visits to the website.
SHARING YOUR INFORMATION WITH THIRD PARTIES
WE DO NOT AND WILL NOT SELL OR DEAL IN PERSONAL DATA OR ANY CUSTOMER INFORMATION.
Your Personal Data details are only disclosed to third parties when it is required by law, for goods or services that you have purchased, for consent given, for payment processing or to protect our copyright, trademarks, and other legal rights.
To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property, or safety of hospitalsforhumanity.org, our customers, or third parties.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship endorsement or approval of these websites.
Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
ACCESSING, EDITING OR REMOVAL OF INFORMATION
If you wish to access or delete your personal data (if any) maintained by us or related to advertising on the Site, you can contact us at info@hospitalsforhumanity.org.
If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing.
CALIFORNIA RESIDENTS
California law gives residents the right to opt out of the “sale” of their personal information to third parties, including for advertising purposes. Under California law, the sharing of your information with a service provider for advertising purposes could be considered a “sale.” To opt out of the sharing of your information for advertising information, you can contact us at info@hospitalsforhumanity.org.
You also have the right to request from us the categories of personal information that we have shared and the categories of third parties to whom the information was provided. Contact us with the email above. To be clear we do not share your name, contact information, or any other sensitive information with third parties, and the categories of third parties.
USE OF GOOGLE ANALYTICS
We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647?hl=en (For Chrome Users);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (For Firefox Users);
- http://www.opera.com/help/tutorials/security/cookies/ (For Opera Users);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (For Internet Explorer Users);
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (For Edge Users).
Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.
CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA)
Hospitals for Humanity is committed to protecting the privacy of all individuals, especially children. In compliance with the Children’s Online Privacy Protection Act (COPPA), this section of our Privacy Policy outlines how we collect, use, and safeguard personal information from children under the age of 13.
COLLECTION OF INFORMATION FROM CHILDREN
We do not knowingly collect personal information from children under the age of 13 without obtaining verifiable consent from their parents or legal guardians. If we discover that we have inadvertently collected personal information from a child without parental consent, we will promptly take reasonable measures to delete such information from our records.
TYPES OF INFORMATION COLLECTED
If a child under the age of 13 wishes to participate in our programs or submit personal information, we may collect the following types of information with verifiable parental consent:
- Full name
- Contact information (parent or legal guardian)
- Medical information necessary for surgery planning and follow-up care
- Parent(s)/Guardian(s) financial status
PURPOSE OF INFORMATION COLLECTION
The information collected from children is used solely for the purpose of providing medical services, mainly open heart surgeries, and for communicating with parents or legal guardians regarding the child’s medical care. We do not use this information for any other purposes without obtaining additional parental consent.
PARENTAL CONSENT
Before collecting personal information from children, we require verifiable parental consent. Consent may be obtained through a signed consent form, a phone call, or other appropriate methods. Parents or legal guardians have the right to review the information collected and request its deletion.
SECURITY MEASURES
We implement reasonable security measures to protect the personal information of children, including encryption, access controls, and restricted data processing.
PARENTAL ACCESS AND CONTROL
Parents or legal guardians can review the personal information collected from their child, request changes, or request its deletion by contacting us through the provided contact information in the “Contact Us” section of this Privacy Policy.
CHANGES TO PRIVACY POLICY
We may update this COPPA-compliant section periodically to reflect changes in our information practices. We advise you to visit this privacy policy from time to time. We will notify parents or legal guardians of any material changes and obtain additional consent if required by law.
CHANGES TO PRIVACY POLICY (REITERATED)
We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site, with the “Effective Date” posted at the top of the Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones WITHOUT prior notice to users.
If we make any material changes to our Privacy Policy or how we handle your personal information, or if we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change.
If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtain that information. By using our Site or services after the Effective Date, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at hospitalsforhumanity.org/contact-us and we will respond within 48 hours. We strongly advise you to also review our disclaimer and terms and conditions.